Lineup Booking Solutions Terms of Service
A. Introduction
This Agreement governs your use of Lineup Booking, Inc. d/b/a Lineup Booking Solutions services ("Services"), through which you can create, manage, and book appointments between venues and artists ("Bookings"). By creating an account for use of the Services, you agree to these terms. Our Services are available in your country or territory of residence ("Home Country"). To use our Services, you need compatible hardware, software (latest version recommended and sometimes required), and Internet access (fees may apply). Our Services’ performance may be affected by these factors.
B. Payments, Taxes, and Refunds
You can acquire Content on our Services for free or for a charge, either of which is referred to as a “Transaction.” Each Transaction is an electronic contract between you and Lineup Booking Solutions, and/or you and the entity providing the Content on our Services. Certain Transactions may be subject to additional requirements, including insurance, verification, or compliance checks, which must be satisfied before a Transaction may proceed. We will charge your selected payment method for any paid Transactions, including any applicable taxes.
Payments will be issued within 10 business days after the manual initiation of payment by the venue or after Lineup Booking Solutions or its payment processor has received all required information, whichever is later.Content prices may change at any time. If a refund is requested, an investigation process will commence, and we may request additional information from the parties involved. If we reasonably expect to provide a refund, release of any payout may be delayed until a final decision is made. You agree to cooperate with and assist us in good faith, and to provide us with such information and take such actions as may be reasonably requested by us with respect to any investigation undertaken. From time to time, we may suspend or cancel payment or refuse a refund request if we determine, in our reasonable discretion, that there is evidence of fraud, abuse, unlawful conduct, or other manipulative behavior.
C. Account
Using our Services and accessing your Content may require an account with Lineup Booking Solutions. Your account is valuable, and you are responsible for maintaining its confidentiality and security. Lineup Booking Solutions is not responsible for any losses arising from the unauthorized use of your account except to the extent caused by our gross negligence or willful misconduct. Please contact Lineup Booking Solutions if you suspect that your account has been compromised. You must be age eighteen (18) or older to create an account and use our Services.
D. Privacy
Your use of our Services is subject to Lineup Booking Solutions' Privacy Policy, which is availablehere.
E. Services and Content Usage Rules
Your use of the Services and Content must follow the rules set forth in this section ("Usage Rules"). Any other use of the Services and Content is a material breach of this Agreement. Lineup Booking Solutions may monitor your use of the Services and Content to ensure that you are following these Usage Rules.
Permitted Use
Use the Services and Content only for personal, non-commercial purposes, except as expressly authorized in writing by Lineup Booking Solutions. Access does not transfer ownership, commercial, or promotional rights, nor grant any intellectual property rights.
Data Protection
You may not use any software, device, automated system, or manual process to scrape, copy, monitor, analyze, or extract data from the Services or Content except as expressly permitted by applicable law or by Lineup Booking Solutions in writing.
Security
Do not tamper with, disable, or circumvent any security features, access controls, or protective technologies included in the Services. Do not access the Services using modified, unauthorized, or unsupported software.
Legal Compliance
Do not use the Services to violate any local, state, national, or international law.
Prohibited Content
Do not transmit or share any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable. Do not transmit material that infringes upon the intellectual property or other rights of any third party.
Service Integrity
Do not engage in any activity that interferes with, damages, disables, or disrupts the Services, or another user’s ability to access or use the Services.
Payment Rules
Do not attempt to bypass, avoid, or circumvent Lineup Booking Solutions payment systems, safeguards, or fees. Do not request, encourage, or accept payment outside of the platform for bookings initiated through the Services. Any attempt to redirect payments off-platform is a material breach of this Agreement and may result in immediate suspension or termination, in addition to any other remedies available to Lineup Booking Solutions. All users must complete required identity and bank account verification to receive payments. Failure or refusal may result in delayed payments, restricted functionality, suspension, or termination.
Professional Conduct
Do not engage in abusive, threatening, harassing, or unprofessional conduct toward Lineup Booking Solutions staff, venues, artists, or other users. This includes verbal abuse, intimidation, or hostile behavior via phone, email, messages, or any platform communication.
Content Responsibility
You are responsible for maintaining copies of any Content you download or access through the Services. Lineup Booking Solutions is not responsible for lost, destroyed, or damaged Content; users are encouraged to back up their Content regularly.
F. User-Generated Content
You are solely responsible for the content you submit to the Services, including text, images, videos, and other materials ("User-Generated Content"). By submitting User-Generated Content, you grant Lineup Booking Solutions a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, display, and prepare derivative works of your content in connection with the Services and Lineup Booking Solutions' business, including for promoting and redistributing part or all of the Services in any media formats and through any media channels. This license continues for as long as reasonably necessary for Lineup Booking Solutions to operate, promote, and maintain the Services, unless you remove your content to the extent removal is permitted by the Services and applicable law.
G. Booking, Rentals, and Limitation of Liability
Lineup Booking Solutions provides a technology platform that enables venues, artists, and other users to discover, book, and coordinate performances, rentals, and related services. Lineup acts solely as a marketplace and facilitator and is not a party to any agreement entered into between users, including agreements relating to performances, rentals, equipment, venues, or services, except as expressly stated in a separate written agreement signed by Lineup.
All terms of bookings or rentals, including pricing, scheduling, performance obligations, equipment condition, insurance requirements, cancellations, and disputes, are agreed to directly between the applicable users. Lineup does not control, supervise, guarantee, or warrant the conduct, performance, safety, legality, or suitability of any user, venue, artist, rental item, or event and does not make any representation regarding the same.
Certain bookings or rentals facilitated through the Services may require users to obtain and maintain liability insurance as a condition of participation. Where required, insurance must be obtained in accordance with Lineup's then-current requirements, which may include the use of Lineup's designated insurance partner. Lineup is not an insurance provider and does not underwrite, issue, or administer insurance policies or claims.
Payments are processed through third-party payment processors, including Stripe. Lineup does not guarantee payment timing or outcomes beyond facilitating transactions through the platform.
To the fullest extent permitted by law, Lineup Booking Solutions shall not be liable for any claims, damages, losses, injuries, delays, cancellations, disputes, reputational harm, or financial losses arising out of or related to:
Any booking or rental;
Any performance or failure to perform;
Any use of equipment or venues;
Any personal injury or property damage; or
Any failure by users to maintain required insurance; or
Any dispute between users.
All such matters are the sole responsibility of the users involved.
H. Booking and Service Fees
Lineup Booking Solutions charges a 10% booking fee to all artists for bookings facilitated through the platform. Venues are subject to the same 10% booking fee only when participating in rental bookings as the renter or otherwise as specified at the time of booking.
Service fees apply to any user who submits payment through the platform, regardless of whether the user is an artist or a venue. The following service fees apply based on the payment method used and may be updated from time to time by posting an updated version of these Terms or by other notice permitted under these Terms:
A 3.5% service fee applies to all credit and debit card transactions.
A 1.5% service fee, capped at ten dollars ($10), applies to all ACH transactions.
Lineup Booking Solutions accepts credit cards, debit cards, and ACH payments as available payment methods. All payments are processed through Stripe, our designated payment processor. Transactions between venues and artists, including any modifications or disputes, are governed by the agreements between those parties. Lineup Booking Solutions is not responsible for ensuring timely payments or resolving disputes, except as required to facilitate transactions through the platform. We reserve the right to modify our fee structure at any time, with changes communicated via email and applicable to future transactions or bookings.
I. Payment Processing and Payment Responsibility
For any booking in which a venue is designated as the paying party and an artist is designated as the recipient of compensation, the venue is solely responsible for funding all payments to the artist through the platform, regardless of compensation structure or booking type, subject to the booking terms confirmed by the parties.
All parties are responsible for ensuring that booking details, compensation structures, and payment information are accurate and up to date at the time of booking confirmation and promptly corrected if they change. Lineup Booking Solutions facilitates payment processing but does not guarantee the performance, timing, or completion of payments. Lineup Booking Solutions reserves the right to suspend or terminate accounts that repeatedly fail to meet payment obligations or misuse platform payment features.
J. Payment Requirements
To receive payment for a completed event or rental, users must add and verify a valid bank account as an External Account. If a user fails to provide and verify bank account details, the payment will remain in our payment processor and will not be issued until the required banking information is completed and verified. Lineup Booking Solutions is not responsible for delays in payment due to missing or incomplete payment details. Funds will be held securely until the user updates their account, at which point payment will be processed according to our standard payout timeline.
K. Independent Contractor Status
Users acknowledge and agree that their relationship with Lineup Booking Solutions is that of an independent contractor. Lineup Booking Solutions provides a platform for venues and artists to discover, book, and coordinate performances, rentals, and related services. All agreements regarding performances and rentals, including but not limited to scheduling, compensation, and any other terms, are solely between the venue and the artist. Nothing in these Terms creates any partnership, joint venture, agency, fiduciary, or employment relationship between Lineup Booking Solutions and any user.
L. Tax Documentation and Invoices
Lineup Booking Solutions will provide necessary tax documentation to artists as required by law. The event details page serves as an invoice for record-keeping. If specific information, such as EIN or representative details, is required, users may request such modifications. Lineup Booking Solutions adheres to Stripe's guidelines and applicable legal requirements regarding tax compliance. All necessary tax documents will be sent electronically and stored within our system for the necessary time period required by law, and users may request a copy of tax documents at any time. Lineup reserves the right to charge reasonable additional fees for copies of these documents, to the extent permitted by law.
M. Intellectual Property
All content and materials available on the Services, including but not limited to text, graphics, website name, code, images, logos, trademarks, trade dress, and service marks ("IP"), are the intellectual property of Lineup Booking Solutions and are protected by applicable copyright and trademark law. Users may refer to Lineup Booking Solutions' trademarks and service marks solely for the purpose of identifying the Company and its services. Any use must be accurate and consistent with the Company's branding guidelines. Except as expressly permitted herein or otherwise authorized by the Company in writing, users shall not use, reproduce, distribute, or display any Company trademarks or copyrights without prior written permission. The Company reserves the right to take appropriate legal action against any unauthorized use or infringement of its trademarks, service marks, or copyrights. Users agree to cooperate fully with the Company in protecting its intellectual property rights.
N. Termination and Suspension of Services
If you fail, or Lineup Booking Solutions reasonably suspects that you have failed, to comply with any of the provisions of this Agreement, Lineup Booking Solutions may, without notice to you, terminate this Agreement and/or your account. Lineup Booking Solutions further reserves the right to modify, suspend, or discontinue the Services (or any part or Content thereof) at any time with or without notice to you, and Lineup Booking Solutions will not be liable to you or to any third party should it exercise such rights.
O. Indemnification
You agree to indemnify, defend, and hold Lineup Booking Solutions harmless from any demands, losses, liabilities, claims, or expenses (including attorneys’ fees) made against it by any third party due to, arising out of, or in connection with your use of the Services.
P. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be deemed modified to the extent necessary to make it valid and enforceable.
Q. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Lineup Booking Solutions, its affiliates, directors, employees, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
your access to or use of or inability to access or use the Services;
any conduct or content of any third party on the Services;
any content obtained from the Services; or
unauthorized access, use, or alteration of your transmissions or content,
whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not Lineup Booking Solutions has been informed of the possibility of such damage.
To the fullest extent permitted by law, Lineup Booking Solutions’ total liability for any claim arising out of or relating to the Services shall not exceed the greater of: (a) the amount you paid to Lineup Booking Solutions in the twelve (12) months preceding the event giving rise to the claim; or (b) one hundred dollars ($100), if you have not paid Lineup Booking Solutions any amounts in that period.
R. Governing Law and Dispute Resolution
This Agreement and any action related thereto will be governed by the laws of the state of Arkansas, without regard to its conflict of laws provisions. Any dispute arising from or relating to the subject matter of this Agreement shall be finally settled by arbitration in Bentonville, Arkansas, in accordance with the rules of the American Arbitration Association then in effect, except that either party may seek relief in small claims court for disputes within that court’s jurisdiction and may seek temporary injunctive relief in a court of competent jurisdiction to prevent unauthorized use or misuse of intellectual property, confidential information, or the Services.
S. Class Action Waiver
You agree that any arbitration shall be conducted in your individual capacity only and not as a class action or other representative action. You expressly waive your right to file a class action or seek relief on a class basis.
T. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least thirty (30) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
U. Miscellaneous
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Lineup Booking Solutions regarding the use of the Service and supersede all prior agreements and understandings, whether written or oral, relating to such subject matter.
Certain features of the Services are subject to additional terms that apply based on a user's role or activity, including Artist Terms, Venue Terms, and Rental Terms. These supplemental terms are incorporated by reference and form part of this Agreement. By acting in a particular role or using a role-specific feature, you agree to the applicable supplemental terms.
By signing up for and using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
V. Contact
If you have any questions about our Privacy Policy and practices, you can contact us via email at contact@lineupbooking.com or at:
Lineup Booking Solutions
2511 SE J St.
Ste 9-216
Bentonville, AR 72712